Vc99's Terms & Conditions — Complete Guide

By using the vc99 website and application, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. vc99 is an online betting and gaming platform operated exclusively for users in Bangladesh.

These Terms & Conditions form a legally binding agreement between vc99 and its members. If you disagree with any part of these terms, we ask that you refrain from using our platform.

To open an account at vc99, you must provide accurate and complete information. Registering with false details is strictly prohibited, and any such account may be closed at any time .

• Each individual may register only one account.
• The name, address, and date of birth provided at registration must be accurate.
• A copy of your national ID or passport may be requested for account verification.
• Withdrawals may be restricted until verification is complete.
• Keeping account login credentials confidential is solely the member's responsibility.

If you suspect any unauthorised access to your account, notify our support team immediately. vc99 will not be held liable for any unauthorised transactions if the member fails to report them in a timely manner.

You must be at least 18 years of age to use vc99's betting and gaming services. Account registration and use by minors is strictly prohibited.

• Registration and betting by anyone under the age of 18 is strictly prohibited.
• Failure to pass age verification will result in immediate account suspension.
• Funds deposited into a minor's account will not be refunded.

The following rules apply to all betting activity at vc99. Please read the odds and terms carefully before confirming any bet.

• Once a bet is confirmed, it cannot be cancelled unless vc99 initiates the cancellation itself.
• If a bet is accepted at incorrect odds due to a technical error, vc99 reserves the right to void that bet.
• If a match is abandoned or postponed, stakes will be refunded in accordance with the applicable rules.
• Placing bets on the same event from multiple accounts is strictly prohibited.
• Minimum and maximum bet amounts may vary by event.
• Vc99 is not responsible for delays or connection issues during live betting.

Vc99 reserves the right to investigate any suspicious betting patterns and to void bets where necessary. Any attempt to exploit system vulnerabilities or glitches for gain will result in permanent account closure.

All deposits and withdrawals on vc99 are processed in accordance with the following terms.

• Deposits: Available via Mobile Pay, Nagad, Rocket, and bank transfer.
• The minimum deposit is ৳500; maximum limits vary by payment method.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Withdrawals are only available from verified accounts.
• Withdrawals must be made to the same method used for the deposit — transfers to third-party accounts are not permitted.
• Additional verification may be required for suspicious transactions.

Vc99 offers various bonuses and promotional offers, each subject to specific terms and conditions. By claiming a bonus, you agree to these terms.

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus carries a specific wagering requirement that must be met before any withdrawal can be made.
• Bets placed with bonus funds may be restricted to select events and markets.
• Any attempt to claim the same bonus more than once will result in the bonus being cancelled.
• Vc99 reserves the right to modify or cancel any bonus offer at any time.
• Free bets are valid for 7 days and will be automatically cancelled upon expiry.

Vc99 treats the protection of your personal and financial data as its highest priority. Our full privacy policy is published separately.

• Your data is protected by SSL encryption.
• We never sell your personal information to any third party.
• Information may be disclosed to authorities when required by legal obligation.
• We recommend changing your account password regularly.

For more details, visit our Privacy Policy View the page.

Vc99 always promotes responsible betting. We believe betting is a form of entertainment — not a primary source of income.

• Deposit Limits: Set daily, weekly, or monthly spending limits.
• Self-Exclusion: Temporarily close your own account for a set period.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Reality Check: Receive session reminders at regular intervals.

If you're experiencing betting-related issues, contact our Responsible Gaming page for assistance.

The following activities are strictly prohibited on vc99. Engaging in any of them will result in permanent account closure and potential forfeiture of funds.

• Creating or using multiple accounts.
• Using or allowing others to use another member's account.
• Abuse or exploitation of the bonus system.
• Using automated bots or software to place bets.
• Any attempt at money laundering or illegal financial transactions.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Harassing other members or staff.

Vc99 reserves the right to suspend or permanently close any account, with or without prior notice, for any reason. This may occur in particular under the following circumstances:

• Violating vc99's Terms & Conditions.
• If fraud or suspicious activity is suspected.
• If false information is found during verification.
• If an account remains inactive for an extended period (over 12 months).

Members may also request account closure at any time. Any remaining balance will be returned through the standard process.

For any dispute or complaint, please contact our support team first by email at support@vc99.run. We will endeavour to respond within 48 hours.

• Complaints must be submitted within 30 days of the incident.
• Vc99's decision shall be considered final unless new information comes to light during a subsequent investigation.
• The relevant balance may be placed on hold until the dispute resolution process is complete.

Vc99 may update these Terms & Conditions at any time. Members will be notified of significant changes via email or through the platform in advance. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any provision of these Terms & Conditions is deemed legally invalid or unenforceable, the remaining provisions shall remain fully valid and in effect. On all matters relating to these terms, the decision of vc99 management shall be final.